.bjjv-support{--blue:#0976d9;--navy:#07192c;--ink:#122238;--line:#dce5ee;--soft:#f4f8fc;--green:#087b57;max-width:1180px;margin:0 auto;padding:clamp(24px,5vw,64px) 20px;color:var(--ink);font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.bjjv-support *{box-sizing:border-box}.bjjv-support__hero{max-width:780px;margin-bottom:32px}.bjjv-support h1{margin:.15em 0;font-size:clamp(2.1rem,5vw,4.2rem);line-height:1;color:var(--navy);letter-spacing:-.045em}.bjjv-support h2{color:var(--navy);letter-spacing:-.025em}.bjjv-eyebrow{color:var(--blue);font-weight:800;font-size:.78rem;letter-spacing:.13em}.bjjv-support__hero>p:last-child{font-size:1.08rem;line-height:1.7}.bjjv-support__grid{display:grid;grid-template-columns:minmax(0,2fr) minmax(260px,1fr);gap:24px;align-items:start}.bjjv-support__main,.bjjv-support__aside,.bjjv-case-detail,.bjjv-case-list{background:#fff;border:1px solid var(--line);border-radius:18px;padding:clamp(20px,3vw,34px);box-shadow:0 14px 42px rgba(8,31,56,.07)}.bjjv-support__aside{background:var(--navy);color:#e9f4ff}.bjjv-support__aside h2{color:#fff}.bjjv-support__aside li{margin:.8em 0;line-height:1.55}.bjjv-support__aside p{border-top:1px solid rgba(255,255,255,.15);padding-top:18px;font-size:.9rem;line-height:1.6}.bjjv-form{display:grid;gap:16px}.bjjv-form label,.bjjv-feedback legend{font-weight:700;font-size:.91rem}.bjjv-form label span{font-weight:400;color:#637287}.bjjv-form input:not([type=checkbox]),.bjjv-form select,.bjjv-form textarea{display:block;width:100%;margin-top:7px;border:1px solid #b9c8d7;border-radius:10px;background:#fff;color:var(--ink);padding:12px 13px;font:inherit;line-height:1.35}.bjjv-form input:focus,.bjjv-form select:focus,.bjjv-form textarea:focus{outline:3px solid rgba(9,118,217,.18);border-color:var(--blue)}.bjjv-form__row{display:grid;grid-template-columns:1fr 1fr;gap:16px}.bjjv-form button{justify-self:start;border:0;border-radius:10px;background:var(--blue);color:#fff;padding:13px 22px;font:inherit;font-weight:800;cursor:pointer}.bjjv-form button:hover{background:#075ead}.bjjv-consent{display:flex;align-items:flex-start;gap:9px;font-weight:500!important;line-height:1.45}.bjjv-consent input{margin-top:4px}.bjjv-feedback{border:1px solid var(--line);border-radius:12px;padding:16px}.bjjv-feedback__grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.bjjv-feedback select{max-width:100px}.bjjv-muted{color:#637287;line-height:1.6}.bjjv-notice{padding:14px 18px;border-radius:10px;margin:0 0 22px}.bjjv-notice--error{background:#fff0f0;color:#8e2020;border:1px solid #f1c5c5}.bjjv-notice--success{background:#eaf9f3;color:#086246;border:1px solid #b9e8d8}.bjjv-case-list{margin-top:24px}.bjjv-case-list__items{display:grid}.bjjv-case-row{display:grid;grid-template-columns:150px minmax(180px,1fr) 210px 100px;gap:14px;align-items:center;padding:16px 4px;border-top:1px solid var(--line);color:var(--ink);text-decoration:none}.bjjv-case-row:hover .bjjv-case-row__title{color:var(--blue)}.bjjv-case-row small{display:block;margin-top:3px;color:#677589}.bjjv-badge{display:inline-flex;align-items:center;width:max-content;max-width:100%;border-radius:999px;padding:6px 10px;background:#e9eff5;color:#33465c;font-size:.78rem;font-weight:800}.bjjv-badge--new,.bjjv-badge--waiting_admin{background:#e6f2ff;color:#075ea9}.bjjv-badge--refund_review{background:#fff0da;color:#8c5100}.bjjv-badge--resolved,.bjjv-badge--closed{background:#e7f7f1;color:#087052}.bjjv-case-detail__head{display:flex;justify-content:space-between;gap:20px;align-items:flex-start}.bjjv-case-detail__head h2{font-size:clamp(1.6rem,3vw,2.5rem);margin:.3rem 0}.bjjv-case-number{font-size:.8rem;font-weight:800;color:var(--blue);letter-spacing:.08em}.bjjv-badges{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}.bjjv-case-meta{display:grid;grid-template-columns:repeat(4,1fr);gap:1px;background:var(--line);border:1px solid var(--line);border-radius:12px;overflow:hidden;margin:24px 0}.bjjv-case-meta>div{background:var(--soft);padding:13px}.bjjv-case-meta dt{font-size:.73rem;text-transform:uppercase;letter-spacing:.06em;color:#657589}.bjjv-case-meta dd{margin:5px 0 0;font-weight:750}.bjjv-conversation{display:grid;gap:14px;margin:28px 0}.bjjv-message{max-width:82%;padding:16px 18px;border-radius:15px;background:var(--soft);border:1px solid var(--line)}.bjjv-message--student{margin-left:auto;background:#eaf4ff;border-color:#bddaf5}.bjjv-message--admin{margin-right:auto}.bjjv-message__meta{display:flex;gap:16px;justify-content:space-between;font-size:.78rem;color:#657589}.bjjv-message p{margin:.7em 0 0;line-height:1.65}.bjjv-text-link{color:var(--blue);font-weight:750;text-decoration:none}.bjjv-support--login{max-width:700px;text-align:center}.bjjv-empty{background:var(--soft);border-radius:12px;padding:22px}.bjjv-rating-form,.bjjv-reply-form{margin-top:26px;border-top:1px solid var(--line);padding-top:24px}
@media(max-width:800px){.bjjv-support__grid,.bjjv-form__row{grid-template-columns:1fr}.bjjv-feedback__grid{grid-template-columns:1fr 1fr}.bjjv-case-row{grid-template-columns:1fr auto}.bjjv-case-row__title{grid-column:1/-1}.bjjv-case-row time{display:none}.bjjv-case-meta{grid-template-columns:1fr 1fr}.bjjv-case-detail__head{display:block}.bjjv-badges{justify-content:flex-start}.bjjv-message{max-width:94%}}@media(max-width:480px){.bjjv-feedback__grid,.bjjv-case-meta{grid-template-columns:1fr}.bjjv-support{padding-left:14px;padding-right:14px}}